Are you looking for information about support worker jobs or residential support worker jobs?

Support work involves providing forms of emotional support, physical support and intellectual support particularly to the aged or those with a disability, or illness.

Beacon Support, as a leading NDIS provider of home care services, employs support workers for in home and residential care. Support workers are involved with a vast range of clients from those with mental, physical and learning disabilities to the aged, those with chronic disease, and those recovering from surgery.

Empathy, great people skills, and patience are sought after qualities for those looking for support worker jobs.


What is involved in support worker jobs?

The type of client and the nature of their demands will determine the duties of a support worker. Typically, support worker jobs involve visiting the client in their place of residence and:

  • Assessing the needs of the client and their progress
  • Monitoring medical conditions as necessary and helping the client administer medicine where appropriate
  • Liaising with other health care professionals, colleagues, and the family
  • Helping with personal grooming and personal hygiene
  • Handling domestic duties which include cleaning the home, meal preparation and shopping
  • Transportation to appointments and other engagements and aiding with mobility
  • Teaching the client how to budget and handle money
  • Encouraging the client to pursue life enabling skills and offering emotional support
  • Providing activities to stimulate the emotional, physical and intellectual wellbeing of the client
  • Providing companionship including engaging them in positive conversations
  • Maintaining and updating the client’s records.

Residential support worker jobs can often involve spending a whole shift or staying overnight with a client at their home.

Common FAQs for support worker jobs

What qualifications do I need before getting started?

Previous work experience as a support worker is generally favoured, as well as relevant qualifications such as a Certificate III in Individual support (Disability or Ageing).

It is important to have a First Aid certificate, a valid driver’s licence and pass police checks, and if you are working with clients under 18, you will require a Blue Card.

At Beacon Support, we also provide training programs to equip you with the knowledge and tools you will need to do the job.

What are the working hours?

Residential support worker jobs are normally on a roster basis. Shifts will vary depending on the needs of the client and they may include evening hours, weekends and overnight shifts in some cases.

What is the career path to support worker jobs?

From entry level, you can grow into more senior support worker jobs and even management roles. You can also choose to specialise in a particular field i.e. disability support and pursue studies to further enhance your knowledge.

Your Employment Opportunity at Beacon Support

Beacon Support upholds integrity, genuine compassion for others, concern, dependability, and an enabling attitude to all we do. You will find our culture open, warm, and energetic.

Our founders have a combined 50 years work experience in aged care, community care, disability services, health care, and retirement village sectors and our team members are committed to sharing their knowledge with you.

You can check in here for any employment opportunities, or contact us on 1300 435 782 or fill in the contact form, to find out more about support worker jobs with Beacon Support.

Contact Form

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