What is Consumer Directed Care?
Consumer directed care is a term specific to the aged care industry. The concept was developed to allow the customer to tailor their in house care package to their individual needs. The system gives the consumer control over the choice and timing of care services and who delivers it. Under this approach you can shop around and decide which services you want and who will supply them, allowing you to obtain the best prices for the care that you require.
A transparent approach
The consumer directed care approach introduced in July 2015, ensures that providers of in-home care make information available to their clients so that they can make informed decisions on the choices that they make.
It allows aging people to continue to live in the comfort of their homes while receiving home care, partially or fully funded by the government. Consumer Directed Care focuses on providing options from which a customer can select.